Encompass is a so so tool when your organization is growing by leaps and bounds.
Encompass allows us to take gifts online to be imported into our CRM. It also allows to handle simple event registrations. Other users use …
Overview
What is Anthology Encompass?
Anthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement,…
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What is Anthology Encompass?
Anthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement,…
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Anthology Encompass is a comprehensive, all-in-one tool for higher education organizations to manage their communications and marketing. It offers streamlined event management, data tracking, email marketing, and fundraising capabilities in one place.
The platform allows users to perform multiple tasks at once with ease. Additionally, the customer support team is noted as being very helpful and provides additional training when necessary, though this comes at a cost. Anthology Encompass facilitates easy payment processing and has convenient web design options, making it versatile and powerful.
However, there are drawbacks that come along with using Anthology Encompass, such as its complex console that requires users to learn code or have the technical expertise to use it properly. Additionally, many steps need to be taken in order to send emails out, costing time for users who only want a straightforward platform. The dashboard also looks outdated compared to other tools on the market today; however, this may improve over time based on the company’s responsiveness to customer feedback.
The user reviews of Anthology Encompass indicate that it provides a comprehensive tool for higher-ed communication and marketing. The customer support, data tracking, email marketing, and fundraising capabilities are appreciated by users.
There have been issues with downtime in the system and extra training may be necessary to use the platform to its fullest potential. Additionally, setting up events can be time-consuming and technical and the dashboard could be more modern. On the other hand, Anthology Encompass is generally found to be helpful for alumni relations, university advancement, and organization of events, while offering the ability to execute multiple tasks in one place.
Customers appreciate being able to process payments, design web pages and send mass emails with design flexibility. However, some users found the software difficult to use due to a clunky console and user interface which requires learning code. Others felt it took too many steps to send an email.
• Customer support: Many users appreciate the product's intuitive interface and helpful customer support, making it easier to learn how to use the platform. The company responds quickly to customer feedback in order to add new features or adjust existing ones.
• Streamlined event management: Anthology Encompass is designed to simplify event planning by providing streamlined tools for tracking data, sending emails, and fundraising.
• Multi-tasking capabilities: Users have found Anthology Encompass useful for its many options put into one place including website hosting, email marketing, form creation, and more.
• Complex user interface: Many users have found the console and user interface of this product to be clunky, requiring additional learning of code to utilize its features.
• Time-consuming setup process: Setting up events using Anthology Encompass can take a lengthy amount of time due to the technical details required on the backend.
• Buggy software: Users have reported experiencing bugs with the platform, making it difficult to use at times.
• Outdated dashboard design: Some customers note that the dashboard could benefit from looking more modern.
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